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Transform for BPO Training:
Features & Pricing

There's a lot to Transform.

Threadeo Transform for BPO Training is your next-generation training platform helping companies improve continuous training of BPO teams through anywhere/anytime search capabilities. This intuitive cloud-based platform transforms unstructured video, audio, and document content into searchable collaboration-ready assets to provide a competitive edge to the BPO firm of today. Transform for BPO Training provides a central repository to search and review digital assets and requires almost zero technical proficiency. Upload, organize, and sort large amounts of video, audio, and transcript content in a modern user interface. Setup is quick and easy.

Teams can now be in sync with each other by creating agreed-upon tagging structures, formats, and definitions for marking up transcripts online. The platform facilitates the identification, export, and understanding of key video excerpts to be used in training summaries and correspondence with remote onshore & offshore teams. Easily format annotations alongside a training video, and create shareable summary reports of key highlights from videos with links back to the exact location in the video. All in the cloud and using only a modern browser.

Ideal for companies working with remote BPO teams that need to constantly update training videos and make it easy for the team to search videos. No need to be constrained by desktop software with limited sharing capabilities. No need to purchase multiple different types of software for tasks in the same workflow. No need for messy software updates. Unbelievably easy to use. Powered by the most secure, reliable, and advanced cloud technologies in the world.


Identify training clips faster

Transform user generated content such as training videos created on video platforms such as Zoom, WebEx, Skype and others into searchable knowledge bases in minutes. The platform accelerates time to finding information by making it easier to search across and inside training videos to help surface key insights to craft the best story possible. Training leaders can easily select and create video clips by simply highlighting text in the interactive transcript and securely share online.

Create quick summaries

Often some of the best information nuggets are buried deep within a webinar and across different webinars. Instead of forwarding long videos to others who will never have the time to watch long videos, simply select the highlights and forward a summary report with the highlighted clips. Reports have links back to the selected clips. Now team members can get the information they need within minutes instead of hours.

Seamless handoff & onboarding

Easily get team members up to speed faster. The cloud based platform enables team members to get up to speed quickly and understand what the prior teams were thinking by reviewing all their annotations, tags, notes, comments, and summaries in one place.

Unlimited collaboration & annotation

Collaboration across team members is critical to effective training, and we believe it should never be metered. We think that “per-user” software license models are overpriced, outdated, and stifle productivity. Your team has valuable annotations (objections, highlights, issue codes, and notes) to create and share. That is why we enable unlimited collaborators and unlimited page:lines with every Transform for BPO Training account for a very low price. Everything is securely searchable and shareable by all authorized team members. No per user fees, no support fees.

Translate videos into 40+ languages

When training a global BPO workforce, companies need a better way to translate large video libraries into multiple languages at scale. Transform for BPO Training can transform entire video libraries into searchable knowledge bases available in 40+ languages. Transform can also dub videos into 12 languages. Agents can then search for information in the language they need.

Pay only for what you use

Transform for BPO Training has a revolutionary pay-as-you-go model with no up-front costs. Only pay for what you use, when you need it — and don’t pay for it otherwise. Other than a $1 onboarding fee (yes, really), there are no hidden costs or surprise fees. Use our innovative “Hot/Cold” storage model to manage costs. Move files from Hot to Cold storage with one click and pay for only files readily available on Hot storage. Hot storage costs just $0.25 per GB per day. No fees for Cold storage. That’s what happens when you marry advanced technologies with a relentless focus on customer needs. Transformative, indeed.

Industry-leading security, built in

Your work is critical, and we know it. Transform for BPO Training uses a suite of industry-standard tools, technologies, and processes to keep your data secure and discourage unauthorized attempts to access any content on the platform. Data is encrypted in transit and at rest. Rest assured that your livestreams, video/audio content, transcripts, annotations, and reports are viewable and/or editable only by those whom you choose. And you can revoke permissions to any individual piece of content at any time. Best of all, you don’t need any IT resources on your end — we take care of everything. Our security systems are always on, and always working to protect all our customers and users.

Detailed Components and Pricing

Content Transformation

It all starts here. Using highly advanced multi-cloud AI technologies, Content Transformation prepares your video & audio content for search, annotation, clip creation, report export, and more. Once complete, for video & audio, you receive access to an interactive, timed, speaker-separated automated transcript (85-90% accurate) of your training session alongside a video player. All within an intuitive and effortless web browser-based interface, with no specialized software to install whatsoever. Content Transformation costs $0.15/min.

Export videos, clips, transcripts, and reports

Export pretty much anything you need from within a deposition video and/or certified transcript. Export full videos, clips, transcripts, and reports for little or no charge. Choose to export with captions burned-in or as separate SRT/VTT/SMI files for full control over your trial presentation experience. Exports are offered at no charge for transcripts, reports, and full videos without burned-in captions. Exports of full videos with burned-in captions, and of clips with or without captions, each cost $0.25/min.

Real-Time Video Collaboration beta

Annotate live, as the training is taking place. Using highly advanced multi-cloud AI technologies, Real-Time Video Collaboration plugs right in to your Zoom training and converts it into a livestream with transcript text instantly appearing onscreen. Now you can securely invite an unlimited number of remote team members and enable them to privately view the session, along with the synchronized text appearing line-by-line. Team members can immediately start creating annotations on the synchronized transcript text. There’s nothing on the market quite like this. Real-Time Deposition Collaboration costs $10/min, and includes Deposition Transformation.

Intelligent Document Processing (IDP) beta

Threadeo Intelligent Document Processing (IDP) helps BPO firms transform paper-based training manuals and other documentation into digital data sets ready for data enrichment, annotation, tagging, collaboration, information extraction, and more. All in the cloud and in a browser. IDP costs $0.10/page. Costs for scanning/digitizing paper and for additional refinement using human-in-the-loop services billed separately.

Media Editing beta

Media Editing is a multi-cloud solution helping BPO firms stitch video files together and edit sections before the Video Transformation step. Media Editing enables transcoding of processed content into multiple formats, and exports of a variety of outputs including full video & audio files, clips, and more. Media Editing has an intuitive UI/UX, advanced features, high security, and zero setup & maintenance. Media Editing costs $0.25/min for each job.

Platform Fees (Hot Storage only)

There’s a lot going on under the hood with Transform. But as we’ve said before, we think it’s only fair that you pay for what you use, when you use it. With our innovative, customer-focused “Hot/Cold storage” model, you are in full control of your spending. If you don’t think you’ll be needing content for a while (say, right after settlement or completion of a trial), put it into “Cold Storage” with just a couple of clicks. Whenever you want it back, bring it back into “Hot Storage”. You will only be billed a platform fee for the total content in Hot Storage, for only $0.25/GB/day. This gives you all of the benefits described on this page, across all content, plus premium customer support. Incredible technology, meet unbelievable value.

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